The right people need to be trained in the right procedures at the right time, and regulators and consumers both expect that the products of these industries are produced in accordance with industry standards not attainable without dedicated training for the staff involved.
Training employees is an art, and we understand that when topics are new or a trainer is inexperienced, instruction may be sparse, unfocused and difficult. Our team trainers have the knowledge and ability to speak in front of your full staff or select departments to deliver your message clearly. We are experienced in training people in diverse positions and can customize quality training programs for cleaning staff to your line manager to your quality assurance person (QAP). We have experts in the operations and regulatory requirements of all life-science industries, and will tailor your training program to the needs of your business.
A critical point in any quality system is the staff’s execution of the standard operating procedures (SOPs) that apply to their positions. Once your SOPs are written and approved, the next most important step is ensuring the right people will carry them out and that they do so correctly. Our staff trainers will help you create a training matrix that helps you decide who should be trained on what SOPs, based on any applicable regulatory requirements and your own quality processes.
Apart from the procedures created when your operations commence, employees must be kept up to date on changing standards. Re-training is necessary when standards or operations change, and a goal of any successful life-science business should be knowledge improvement. In all cases, our team of trainers will work with you to tailor the training to your needs. Our services include face-to-face training, WebEx training, one-on-one mentorship, and “train the trainer” programs.
We currently offer training packages in the following areas:
- Good Manufacturing Practices (GMP)
- Importing and Distribution (natural health products, cosmetics, foods, medical devices, drugs)
- ISO 13485
- Quality system basics